We want you to love your purchase. If you're not fully satisfied, we’re here to help.
Return Window
You have 7 days from the date of delivery to request a return.
Eligibility for Return
To qualify for a return, the item must be:
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In the same condition as received
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Unworn or unused
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With all original tags and packaging
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Accompanied by a receipt or proof of purchase
How to Start a Return
To initiate a return, please email us at
📧 tufflinx@gmail.com
If your return is approved, we’ll send:
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A return shipping label
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Instructions on how and where to send the package
Note: Items sent without prior return request will not be accepted.
Damaged or Incorrect Items
Please inspect your order as soon as it arrives.
If you receive a defective, damaged, or incorrect item, contact us immediately so we can resolve the issue promptly.
Exchanges
Want to exchange your item?
The fastest way is to return the original item. Once your return is accepted, you can place a new order for the item you want.
Refunds
After we receive and inspect your returned item, we’ll notify you of the refund approval.
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If approved, the refund will be processed back to your original payment method.
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Please note, it may take a few business days for your bank or credit card provider to reflect the refund.
Still Need Help?
For any return-related questions, feel free to reach out to us at:
📧 tufflinx@gmail.com